IT Helpdesk

The IT Helpdesk is the focus for all IT-related queries for staff and students

Services

Password Resets. The IT Helpdesk can help if you have a password problem.
Advice on using the uniFLOW printing and copying system 
Laptop for loan service
Support for connecting to the Internet from Halls of Residence
Connecting to the University Wireless network
Using the open access computers
Saving files on your network N:drive 
Accessing University standard software 
SPSS discs can be borrowed for  installation on personal computers
Staff can offer brief advice if you have an issue with your personal computer
Information on educational discounts for software and computers
Software classes and tutorials 

IT Helpdesk Opening Hours 

Please note that out of core hours we offer a reduced service. For more information click here  
Term Time:
Monday to Friday: 8am to 9pm
Saturday and Sunday: 11am to 6pm
Vacation Time:
Monday to Friday: 9am to 7pm
Saturday: 11am to 6pm
Sunday: Closed

Contacting the IT Helpdesk

Visit the IT Helpdesk on the ground floor of University Library 
Log-a-job using IT Self Service. The link is in MyTools in Student MyZone 
Email: it.helpdesk@roehampton.ac.uk 
Phone: 020 8392 3737
Follow us on Twitter 

Password Self Service

We strongly recommend that all staff and students use Password Self Service to manage their Roehampton network account password.
Once enrolled you will be able to reset your password any time of day or night.