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Undergraduate courses

  • The IT and Media Services department (ITMS) is responsible for the central provision of  IT and Media services to the University .

    This includes 

    • The University infrastructure e.g. wired and wireless networks; the phone network
    • Responsibility for key IT systems including the Active Directory domain; Communication services (Exchange email etc.) 
    • Support for University servers including specification and design to ensure resilience and fault tolerance
    • Hardware support and the roll out of centrally purchased IT equipment for the University
    • Staff and student user support ( IT User Services)
    • Support of specialist technical facilities within Academic departments
      (Technical Academic Services)
    • Assistance and advice to students who wish to use a variety of graphics, desktop publishing, media software and hardware in connection with their course work (Media Services)

    IT User Services

    Responsibilities include providing user support for

    • University of Roehampton network accounts: password support etc.
    • Student and Staff Microsoft Sharepoint portals (Student MyZone; Staff MyZone)
    • Microsoft Office 365 for students: O365 Email; One Drive.
    • The open-access computer suites
    • The University Wi-Fi networks
    • Internet in Halls of Residence (all rooms have an internet connection)
    • The student and staff print/copy/scanning network
    • University standard software (including providing free 1:1 tuition and classes)

    For further information

    • Visitors to the Library please go to Library and IT Enquiries desk on the ground floor.  
    • Contact the IT Helpdesk.  Phone: 020 8392 3737;  email: it.helpdesk@roehampton.ac.uk
    Technical Academic Services

     Provide support for facilities including:

    • Computing labs
    • Education software labs
    • Language lab
    • Journalism newsroom
    • Life Sciences and Psychology labs
    • Dance Mac lab; Photography Mac lab
    • Film and new media editing labs

     For further information:http://studentzone.roehampton.ac.uk/itservices/IThelpdesk/experthelp/index.html

    Media Services 

    Services include

    • The loan of digital cameras, camcorders, audio recorders and laptop based FCP editing.
    • A dedicated suite of PCs running Adobe Creative Suite 6 and Movie Maker editing software
    • Support for downloading images from digital cameras
    • Writing (burning) files to CD, data and images
    • Converting video to digital files for use in presentations etc.
    • T-shirt and poster printing
    • BoB National off-air recording serivce: http://bobnational.net/

    For further information: contact mediaservices@roehampton.ac.uk

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