Guidance for students on our plans for September, and coronavirus

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Covid 19 - Our measures for your safety

 

What are your plans for September?

In September, our spacious 54-acre parkland campus will be open for students and staff to enjoy safely. This includes our teaching facilities, study areas, library, social spaces, accommodation and other amenities, all with appropriate physical distancing in place. 

This Autumn, we will provide blended learning: combining physical teaching and learning on campus, delivered in a safe environment, with larger lectures online.

We intend to be as flexible to your needs as we can be and we will therefore also provide the option of studying entirely online for the first term if you would like to, where this is possible.

What is the University guidance on face coverings? 

Face coverings are mandatory in all shared indoor spaces at the University, unless there are legitimate circumstances or age, health or disability related reasons not to wear a face covering, as stated on the government website here. Face coverings are not be required when eating, drinking or using the gym.  

Staff and students are expected to wear a face covering indoors in all University shared spaces, and externally where two metre distancing cannot be maintained on-campus. This includes faith spaces. As per the government guidance, face coverings are also mandatory in shops and when using public transport, this includes The Shop (Digby) and the Roehampton shuttle bus.  
Please bring your own face covering to campus (reusable is recommended) and wash your hands before and after putting a face covering on. For advice on the type of face coverings that are recommended please visit the government website here.   

Visit the portal here to read the full guidance. 

How are you making sure the campus is safe?

We have been putting in place many new measures to ensure we have an environment that puts student and staff wellbeing at its heart. Measures include:

  • all teaching and social spaces are COVID-secure, in line with the latest government guidelines on social distancing
  • enhanced cleaning across campus, including teaching spaces, places of worship, social areas, the Library, diners and in student accommodation (such as kitchens and other communal areas)
  • reception desks and student-facing contact points, including counters in shops and catering facilities, have screens and sanitation points installed, and there is an enhanced provision of hand sanitisers across campus
  • social distancing measures in place in our Library and revised procedures, including returned books being quarantined for 72 hours before being shelved
  • new access and one-way pedestrian routes introduced around the University, designed to ensure safe passage around all buildings when the campus reopens
  • instructions for staff and students outlining the safe use of teaching spaces including entering, occupying and leaving classrooms. 
  • The University has developed a policy on face coverings. More information can be found above.  
  • Thorough risk assessments have been completed on all buildings and learning facilities. This includes assessments to ensure ventilation is of a standard in line with government guidance. Rooms in Elm Grove and Library which have no windows have 100% fresh air supply through, with no recirculation, through ventilation systems.
  • Enhanced support for staff and student wellbeing, and promotion of it, including the Employee Assistance Programme and Mental Health First Aid training.
  • All students are required to sign up to the University's Coronavirus (COVID-19) Shared Statement of Responsibility prior to their arrival on campus. All students will also be shown a PowerPoint presentation about coronavirus and safety measures as part of induction.

Do you have facilities for students who need to self-isolate?

The University has in place isolation procedures and quarantine facilities for any students who need to self-isolate, including dedicated flats which will have food supplies delivered. The University's on-campus Student Medical Centre will remain open and work in partnership with the University to ensure the wellbeing of all students. This includes setting up a testing process for students.

Self-isolating

The University will work on a case-by-case basis to support each student who self-isolate. This will be treated under the Mitigating Circumstances Policy. There will be no impact on your attendance record or student finance.

Self-isolating on campus

  • Remain in your bedroom and away from others
  • Email cvreports@roehampton.ac.uk
  • Contact your Head of Department or Programme Convenor
  • The Wellbeing Team or Senior College Warden will contact you regarding your support during self-isolation
  • Follow self-isolation advice from NHS111.

The Wellbeing Team or Senior College Warden will contact you every day during self-isolation. It is important that you are able to self-sustain as much as possible. This involves planning in advance and having suitable supplies including food and healthcare products now. You will receive information on the phone and by email on catering, cleaning, waste, maintenance, fire and security arrangements as well as guidance on self-isolation. This guidance can be found here (available soon).

Your flatmates will also be required to self-isolate too. Each person in the flat will receive an email informing them of this from the Wellbeing Team or the Senior College Warden.

Students must take all sensible precautions at this time. Use of shared facilities including kitchens and bathrooms should be staggered where possible and surfaces wiped down after use.

In an emergency please contact Campus Security on 020 8392 3333.

Someone in my flat is self-isolating / I've been told I need to self-isolate because someone in my flat has symptoms

If someone in your flat is told to self-isolate, current government guidance is that the entire flat must self-isolate too.

You will receive an email from the Wellbeing Team or Senior College Warden with this information and guidance on catering, cleaning, waste, maintenance, fire and security arrangements as well as guidance on self-isolation. This guidance can be found here (available soon).

Students must take all sensible precautions at this time. Use of shared facilities including kitchens and bathrooms should be staggered where possible and surfaces wiped down after use.

How to tell the University if you have a confirmed diagnosis of coronavirus (COVID-19)

Please do not be worried about being absent from your studies for this period. Your Department will help to make sure this does not affect your studies.

  • If you are diagnosed with COVID-19 email cvreports@roehampton.ac.uk
  • You will also need to report your absence to the University by completing an Absence Form via the Attendance Monitoring System (AMS). Students with specific visa and immigration requirements will be supported fully by the UKVI Team.

The University will keep in regular contact with you including with support and guidance on accessing learning materials and undertaking assessments. Each situation will be dealt with on a case-by-case basis, including regarding extensions.

Care for dependant in relation to coronavirus (COVID-19)

If you need care for a dependant due to coronavirus, the absence will not impact on your attendance record.

This applies to looking after children and caring for someone with an underlying health condition.

How to work and study remotely

  • You can login to Moodle here.
  • You can login to your university emails here.
  • You can find out the names of your Module Convenors and Programme Convenors here.
  • You can find staff email addresses and phone numbers here.
  • You can access Library resources here.
  • You can access the Student Portal here.
  • You can access your University drives here. This link includes all of the instructions on how to access your files away from campus.
  • You can access specialist software here. This link includes all of the instructions on how to access your files away from campus. If the software is not listed, please contact your Programme Convenor or Module Convenor.
  • To install Microsoft Office 365 on up to 5 PC 's or Mac 's, click here to launch your Outlook email and navigate to My Account | App and Devices. Note there is also Office apps for iOS and Android.
  • To install Microsoft Skype for Business for PC or Mac, click here to launch your Outlook email and navigate to My Account | App and Devices. Select the 'Skype for Business Basic' (for Office 365 version). Note there is also an app for iOS and Android.
  • Careers guidance: find out about the careers, placement and internship support available to you by logging onto CareerLink from the Student Portal or downloading the CareerLink app. Live Chat is a new feature available on CareerLink which allows students to talk directly with a careers adviser to gain answers to queries. Find out more about Live Chat on the portal here

For support on eLearning and academic tools please contact the eLearning team:

Email: moodle@roehampton.ac.uk
Phone: 0208 392 5006

For general IT support please contact ServiceDesk:

Online: ServiceDesk
Phone: 020 8392 6000
Email: servicedesk@roehampton.ac.uk

I don't have a computer to complete my work. What do I do?

If you do not have access to a computer to complete your work, please contact your programme convenor or academic department for guidance.

What are my options if I do not want to accept the changes to my course for 2020-21?

You will be aware that the University has had to make a number of changes to the way that it operates as a result of the Coronavirus (COVID-19) pandemic. This includes moving to a blended model where some teaching is delivered on campus and some is delivered online, providing alternative assessments and changes to other aspects of the student experience such as the social spaces that the University can open. The University is aiming to offer a learning experience that is equivalent to the experience we offered before the pandemic.

When you come to enrol/re-enrol for the 2020/21 academic year, we will ask you to confirm that you understand the changes that have been communicated to you in this and other emails sent by the University over the summer. We will also ask you to accept the changes as changes to your contract with the University. If you are not happy to accept the changes in this way, you have the option of cancelling or withdrawing from the University, of transferring to another institution, or of deferring your studies to the 2021-22 academic year. If you would like to discuss any of these options in more detail, please contact:
Prospective students: admissions@roehampton.ac.uk
Current students: your programme convener

If you have any further questions or concerns about coronavirus, please contact cvreports@roehampton.ac.uk.