Coronavirus: Guidance for students

What to do if you feel unwell

The latest UK Government advice is available here. This includes self-isolation if you, or anyone in your house or flat or 'support bubble' shows symptoms of coronavirus. Find out more about self-isolation on the NHS website here

Volunteering or re-joining the NHS

The NHS has called for formerly registered health care professionals to rejoin to support the national effort. Roehampton colleagues with the appropriate qualifications who wish to rejoin the NHS temporarily so should speak with HR (humanresources@roehampton.ac.uk) who will support putting the appropriate arrangements in place, including cover.

The University will also do all it can to support staff and student volunteering that helps the country deal with responding to the COVID-19 outbreak. Arrangements can be put in place via your Head of Departments or HR for both staff and students.

Self-isolating

The University will work on a case-by-case basis to support each student who self-isolate. This will be treated under the Mitigating Circumstances Policy. There will be no impact on your attendance record or student finance.

Self- isolating on campus

  • Remain in your bedroom and away from others
  • Email cvreports@roehampton.ac.uk
  • Contact your Head of Department or Programme Convenor
  • The Wellbeing Team or Senior College Warden will contact you regarding your support during self-isolation
  • Follow self-isolation advice from NHS111.

The Wellbeing Team or Senior College Warden will contact you every day during self-isolation. It is important that you are able to self-sustain as much as possible. This involves planning in advance and having suitable supplies including food and healthcare products now. You will receive information on the phone and by email on catering, cleaning, waste, maintenance, fire and security arrangements as well as guidance on self-isolation. This guidance can be found here (available soon).

Your flatmates will also be required to self-isolate too. Each person in the flat will receive an email informing them of this from the Wellbeing Team or the Senior College Warden.

Students must take all sensible precautions at this time. Use of shared facilities including kitchens and bathrooms should be staggered where possible and surfaces wiped down after use.

In an emergency please contact Campus Security on 020 8392 3333.

Someone in my flat is self-isolating / I've been told I need to self-isolate because someone in my flat has symptoms

If someone in your flat is told to self-isolate, current government guidance is that the entire flat must self-isolate too.

You will receive an email from the Wellbeing Team or Senior College Warden with this information and guidance on catering, cleaning, waste, maintenance, fire and security arrangements as well as guidance on self-isolation. This guidance can be found here (available soon).

Students must take all sensible precautions at this time. Use of shared facilities including kitchens and bathrooms should be staggered where possible and surfaces wiped down after use.

How to tell the University if you have a confirmed diagnosis of coronavirus (COVID-19)

Please do not be worried about being absent from your studies for this period. Your Department will help to make sure this does not affect your studies.

  • If you are diagnosed with COVID-19 email cvreports@roehampton.ac.uk
  • You will also need to report your absence to the University by completing an Absence Form via the Attendance Monitoring System (AMS). Students with specific visa and immigration requirements will be supported fully by the UKVI Team.

The University will keep in regular contact with you including with support and guidance on accessing learning materials and undertaking assessments. Each situation will be dealt with on a case-by-case basis, including regarding extensions.

Care for dependant in relation to coronavirus (COVID-19)

If you need care for a dependant due to coronavirus, the absence will not impact on your attendance record.

This applies to looking after children and caring for someone with an underlying health condition.

I don't feel comfortable travelling to the University

Please follow the government guidelines for the latest travel information. The University has been delivering online learning, teaching and assessments since 18 March. 

How to work and study remotely

  • You can login to Moodle here.
  • You can login to your university emails here.
  • You can find out the names of your Module Convenors and Programme Convenors here.
  • You can find staff email addresses and phone numbers here.
  • You can access Library resources here.
  • You can access the Student Portal here.
  • You can access your University drives here. This link includes all of the instructions on how to access your files away from campus.
  • You can access specialist software here. This link includes all of the instructions on how to access your files away from campus. If the software is not listed, please contact your Programme Convenor or Module Convenor.
  • To install Microsoft Office 365 on up to 5 PC 's or Mac 's, click here to launch your Outlook email and navigate to My Account | App and Devices. Note there is also Office apps for iOS and Android.
  • To install Microsoft Skype for Business for PC or Mac, click here to launch your Outlook email and navigate to My Account | App and Devices. Select the 'Skype for Business Basic' (for Office 365 version). Note there is also an app for iOS and Android.
  • Careers guidance: find out about the careers, placement and internship support available to you by logging onto CareerLink from the Student Portal or downloading the CareerLink app. Live Chat is a new feature available on CareerLink which allows students to talk directly with a careers adviser to gain answers to queries. Find out more about Live Chat on the portal here

For support on eLearning and academic tools please contact the eLearning team:

Email: moodle@roehampton.ac.uk
Phone: 0208 392 5006

For general IT support please contact ServiceDesk:

Online: ServiceDesk
Phone: 020 8392 6000
Email: servicedesk@roehampton.ac.uk

I don't have a computer to complete my work. What do I do?

If you do not have access to a computer to complete your work, please contact your programme convenor or academic department for guidance.