Coronavirus: Students living in University-managed accommodation
The University is committed to supporting all students who live in University-managed accommodation.
Students can remain in University-managed accommodation for as long as they wish, in line with their accommodation agreement. However, in an emergency scenario, you may be asked to move rooms as per the conditions of your accommodation agreement.
The University has made the decision to waive the final instalment of accommodation fees for any resident University of Roehampton student who has vacated their on-campus accommodation and will not be returning to their accommodation this academic year, provided that they confirm this with the University by 12 April 2020.
An update and FAQs about this can be found on the student portal here.
I can't go home or don't want to go home, what do I do?
Students can remain in University-managed halls of residence for as long as they wish, in line with their accommodation agreement. No students will be forced to leave University-managed accommodation. In an emergency scenario, you may be asked to move rooms as per the conditions of your accommodation agreement.
Will campus be open and can I move around?
Only essential services are open on campus (see below for more information). Students and staff can continue to access these services but must follow guidance on social distancing. The Roehampton Lane site is now accessible only via Stuart Lodge only.
The following buildings only will remain open:
- All accommodation
- Digby Diner (takeaways only)
- Digby Shop
- Catering/Cleaning offices as needed
- Student Medical Centre
Further information about services can be found below:
- The Library is remote access only. Further information can be found on the portal here.
- The Welcome Centre can be contacted Monday – Friday 9am-5pm via email email@example.com or phone 020 8392 3100.
- The Student Medical Centre opening hours can be found here.
- Catering outlets (Digby Diner) are now take away only. More information and opening hours can be found here.
- Digby Shop will still be open, 9am – 7pm, Monday to Friday.
- Roehampton Students' Union is offering a reduced service. Full details can be found here.
- The Student Finance office can be contacted via email firstname.lastname@example.org via the phone 0208 392 3090. Please note that the Student Finance Office will be accepting all Student Hardship Fund applications by email. The application form can be found here.
- From Tuesday 26 May the Post Room, Stuart Lodge, will extend its opening hours. New operating hours will be from 11am-3pm, Monday to Friday. Students based at Whitelands should collect any letters/ parcels from Stuart Lodge.
- Roehampton gym is now closed. Members have been contacted by Nuffield Health, who run the service on behalf of the University.
- The Multi-Use Games Area, Davies Hall and the Sir David Bell building are now closed.
- All social spaces are now closed.
- The Esports Arena is closed until further notice. Regular sessions and events are now all online and everyone is welcome to join. You can find all of the latest information here.
- Laboratories are now closed.
- Intramural, college and competitive (BUCS) sports fixtures have been postponed. Full details can be found here.
- The Santander branch located on Digby Stuart College is closed. The ATM is fully operational. Details of other Santander branches can be found here.
All University managed student accommodation remains open and students can remain living there until the end of their contract period.
The University will assume that any students who have not told the University by 12 April 2020 that they have left, are still living in University managed accommodation. As such, they will be charged full accommodation fees in line with their contract.
During this uncertain time, it is important that you are prepared to self-sustain for prolonged periods. We strongly encourage you to ensure you have enough supplies including food and healthcare products. This may involve you purchasing slightly more than you typically would. There are local supermarkets, convenience stores and pharmacies in Roehampton and Putney. Stores and takeaways continue to offer deliveries but you should expect delays and different working practices.
Catering outlets (Digby Diner) are now take away only. More information and opening hours can be found here. However, please ensure you have enough provisions to not rely on these facilities.
If we are told by the government to close will we find people accommodation locally?
No students will be forced to leave University- managed halls of residence in any scenario. In an emergency scenario, you may be asked to move rooms as per the conditions of your accommodation agreement.
Leaving possessions in your room (insurance cover)
We know students may have suddenly left your accommodation to return back home, as a result, may have not taken all of their possessions with them. All possessions will be covered under the University's insurance policy for an unlimited period of time during the policy period.
Providing storage for student possessions (insurance cover)
Some of you might be packing up your student possessions and putting them into secure storage for an unknown period of time. Please be reassured that cover for these items will still apply in storage. This includes all valuables up to the limits and perils on your policy certificate.