Supply Chain Management Research Cluster

The Supply Chain Management Cluster, led by Professor Wantao Yu, is a multidisciplinary research group that focuses on developing and disseminating knowledge and practice in the areas of operations, logistics, and supply chain management. The cluster members have successfully completed a number of research projects on agri-tech and agri-food supply chain management funded by the Science and Technology Facilities Council (STFC). Members of the cluster have published their work in top journals such as International Journal of Operations & Production Management, European Journal of Operational Research, British Journal of Management, International Journal of Production Economics, International Journal of Production Research, Industrial Marketing Management, Production Planning & Control, Supply Chain Management: An International Journal, Transportation Research Part E: Logistics and Transportation Review, and Decision Support Systems

The current research programme of the cluster includes

  • Agricultural Value Chains
  • Big Data-driven Supply Chains
  • Digital Supply Chain Management 
  • Supply Chain Integration and Resilience
  • Sustainable Operations and Supply Chain Management
  • Service Supply Chains

Staff

PhD Students

  • Sheikh Muhammad Zahid (Supervisors: Prof. Yu, Dr. Asgari, Dr. Yurt)
  • Hang Yang (Supervisors: Prof. Yu, Dr. Asgari)

Research Highlights

Joining forces with Chinese experts to solve global agricultural challenges

Professor Yu has recently completed a number of research projects on data-driven farming practices and digital agri-food supply chains, which were funded by Agri-Tech in China: Newton Network+ and STFC Food Network+. Prof Yu has successfully organised several research workshops in both the UK and China to facilitates knowledge transfer and disseminate the main outcomes of the projects to community and key stakeholders in agricultural value chains. The projects represent an international collaborative model that enables academic and industrial experts from the UK and China’s agricultural community to jointly address challenges facing the global agricultural and food systems. More information about the digital agri-food supply chains project funded by the STFC Food Network+ is available at STFC blog post.

Researchers uncover the economic and social impact of the non-emergency healthcare system

Dr Asgari has published three research papers in 2019. Her paper on the location of service facilities in urban areas titled 'OR models in urban service facility location: a critical review of applications and future developments' was published in European Journal of Operational Research (CABS 4). Nasrin with her co-authors studied 110 research papers across different journals and disciplines. They have analyzed these papers on two levels.

On the first, they took an Operations Research perspective to investigate the papers in terms of types of decisions, location space, main assumptions, input parameters, objective functions and constraints. On the second level, they compared and contrasted the papers in each of these applications categories: (a) Waste management systems (WMS), (b) Large-scale disaster (LSD), (c) Small-scale emergency (SSE), (d) General service and infrastructure (GSI), (e) Non-emergency healthcare systems (NEH) and (f) Transportation systems and their infrastructure (TSI). The study results have shown that the NEH area is more mature than the other studied areas in terms of location space. Perhaps the reason is that NEH facilities have a bigger impact both economically and socially when compared with most of the other areas. The authors conclude that this trend will continue in the future. 

Implications on dealing with failure and recovery in hotels and travel agencies

Dr Yurt has recently published a paper in Journal of Service Theory and Practice titled 'The doer effect of failure and recovery in multi-agent cases: service supply chain perspective' which explores the role of different service supply chain members on service failure and recovery as well as their behavioral outcomes. The main findings show that consumers do not show favourable behavioural outcomes when they have good prior experience with an affiliated party. Results of the experiments demonstrate that for hotels, there is no interaction effect between failure and recovery regarding overall customer satisfaction and repurchase intentions; however, for travel agencies, an interaction effect has been found. This indicates that an internal failure (by travel agency), should be recovered internally to increase the behavioural outcomes for travel agency. However, if there is an external failure (by hotel) then the essential thing is providing a recovery.

Our recent research-related successes

Prof Yu has published a research article on global supply chain management titled 'Environmental scanning, supply chain integration, responsiveness, and operational performance' in International Journal of Operations & Production Management (CABS 4).

Dr Yurt was a best paper award finalist at the SERVSIG Conference for her paper entitled 'The impact of services supply chain orientation on perceived industrial service quality: an empirical analysis". The paper was also invited to a Special Issue at the Journal of Service Theory and Practice (CABS 1).

Dr Asgari has published research articles on routing problem, one inventory-routing at Transportation Research Part E (CABS 3) and on loading-routing at Annals of Operations Research (CABS 3). Both are open access articles.