Accessibility statement for

This statement applies to the main Roehampton University external website:

At Roehampton University we are working hard to improve our website. We want as many people as possible to be able to use this website and be able to access the content we publish. On this page you will find our accessibility statement and details of how we aim to improve your visit to our website.

Please note: we are currently due to publish accessibility improvements in mid-June 2022.

This website is run by Roehampton University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know that some parts of this website are not fully accessible. This includes:

  • The contrast between some foreground and background colours may not be strong enough
  • Some images may be missing alt text
  • Some headings may not be correctly nested
  • You can't modify the line height or spacing of text
  • Some content may not be easy for screen readers to process correctly
  • Most older documents may not be fully accessible to screen reader software
  • Older downloadable pdf documents may not be accessible with screen readers
  • Some videos may not be captioned

Feedback and contact information

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page, need information on this website in a different format (such as an accessible PDF, large print, easy read, audio recording or braille) or think we're not meeting accessibility requirements, please email

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

At this time, we have made no claims of disproportionate burden.

Non-compliance with the accessibility regulations

Portable Document Format (PDF) and other documents

Many of our PDFs and other documents don't meet accessibility standards – for example, they may not be accessible to screen reader software. We are currently working through all documents uploaded since 23rd September 2018 (see below) to ensure that they are accessible.

Images, video and audio

Images on some pages don't have meaningful alternative text. We plan to add meaningful alt text to all images.

Most of the videos on the University website are hosted on Vimeo and YouTube; some of these may be incorrectly captioned and may not include audio description. This doesn't meet WCAG 2.1 success criterions 1.2.2 Captions (Pre-recorded) and 1.2.5 Audio Description (Pre-recorded).

Links without meaningful text

Some link text doesn't make sense when read on its own (for example, 'click here'), and there are instances where text is difficult to read (Success criterion 2.4.4 Link Purpose - In Context).

We are currently working to improve all link descriptions across the website. When we publish new content, we'll make sure link text meets accessibility standards and follows plain English guidelines.

Link and text contrast

Some links and text across the site may not have a high enough visibility. We are currently working ensure the contrast visibility of all links meets accessibility standards.

Forms and interactive elements

There are forms and interactive elements such as carousels and virtual tours which do not meet multiple AA success criteria. Some of these may be provided by third-parties. We aim to improve forms and interactive elements as we review each page.

Discover Uni widget

On undergraduate course webpages there is a 'Discover Uni' widget with key stats about the course. This widget uses a carousel. There is no way to pause, stop or hide this animated content. This fails WCAG 2.2.2 Pause, Stop, Hide (A). The widget also has a low contrast between the text and background colours, which failes WCAG 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) (AA). It is a requirement that we display these widgets on our course pages, but we are unable to edit them in any way.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

We are currently working with external partners in order to solve some known accessibility issues. Once these improvements have been deployed in mid-June 2022, the website will be reaudited to identify and resolve remaining accessibility issues.

Preparation of this accessibility statement

This statement was prepared on 6 June 2022. It was last reviewed on 13 June 2022.