Disability Services frequently asked questions

I am thinking of applying to Roehampton University and I have a disability/medical condition, what do I need to do?
How can I make an appointment?
Should I disclose my disability?
I have a disability/specific learning difficulty; how do I get the support I need?
Will the University fund a full diagnostic assessment for dyslexia / a specific learning difference?
What should I do if I think I might be dyslexic/dsypraxic?
What is one-to-one specialist study support?
Can I change my Specialist 1-1 Studies Skills Tutor?
Can I get help with note-taking?
Are there any Mentors who can support me to manage my work?
How do I get funded support?
What is the Disabled Students Allowance?
What is a study needs assessment?
How do I book a study needs assessment?
What happens after my study needs assessment?
I have the Disabled Student’s Allowance, how do I access the support?
Will the Disabled Student’s Allowance pay for personal care, such as cleaning and washing etc…?
Do I get any help using the Library?
I used to get extra support in my exams; will this carry on at University?
What kind of medical evidence will I need?
I have a disability and want to live in University accommodation, is this possible?


Q I am thinking of applying to Roehampton University and I have a disability/medical condition, what do I need to do?

The best way to get support is to disclose your disability and allow us to pass on information to the relevant staff. Once we have your Disclosure Form, we can talk to you about your disability and how it might affect your studies. We can then advise your Programme Convenor(s), programme administrators and Departmental Disability Co-ordinators about how they can support you. For more information see: Am I eligible?

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Q How can I make an appointment?

To make an appointment

Call - 020 8392 3636
Email - disabilities@roehampton.ac.uk

We are usually based in the Richardson Building, Digby Stuart College, but currently we are providing most support services remotely by video call (e.g. Zoom or Skype) or by phone and email:

  • Help with quick queries or concerns
  • 1:1 advice sessions by appointment
  • SpLD (e.g.Dysleixa) screenings by appointment

Please get in touch to let us know how we can help.

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Q Should I disclose my disability?

You do not have to disclose your disability, however, we strongly recommend that you do. Disclosing allows your department to know what your support needs are and it allows us to put support in place for you. By not disclosing you will limit the support the University can provide, such as making sure lecture venues are accessible, special arrangements in exams etc.. You will be given opportunities to disclose a disability; for example, on your UCAS form, and you can disclose at any time during your studies here at Roehampton.

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Q I have a disability/specific learning difficulty; how do I get the support I need?

If you have a disability or Specific Learning Difference and are a UK student, then you might be eligible for the Disabled Student’s Allowances (DSA). Contact the Disability Team on 020 8392 3636 or email disabilities@roehampton.ac.uk and send them a copy of your medical evidence, preferably by scanning and emailing. If you are not a UK student, please contact the Disability Team.

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Q Will the University fund a full diagnostic assessment for dyslexia / a specific learning difference?

Once you are enrolled as a student at Roehampton and have attended a SpLD Screening, you can apply to have a proportion of the cost of the assessment covered by the University. You will not be able to be reimbursed for any costs if you seek an independent assessment. See: Accessing SpLD support.

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Q What should I do if I think I might be dyslexic/dsypraxic?

You will need to book a SpLD Screening appointment:

Call - 020 8392 3636
Email - disabilities@roehampton.ac.uk
Drop-in – in person to one of our daily Drop-ins (1-2pm, Monday to Friday (term time only)).
We are based in the Richardson building, Digby Stuart campus.
See: Accessing SpLD support.

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Q What is one-to-one specialist study support?

Please see: Specialist tuition for students with Specific Learning Differences (SpLD).

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Q Can I change my Specialist 1-1 Studies Skills Tutor?

Yes this is possible – please contact us.

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Q Can I get help with note-taking?

If you have difficulties taking notes in lectures, please talk to your Disability Advisor about a range of options that can be put in place. 

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Q Are there any Mentors who can support me to manage my work?

Specialist Mentoring is for students with Autistic Spectrum conditions, mental health and long-term health conditions who have received funding via the Disabled Students’ Allowances (DSA) for specialist support. The provision should address any difficulties which are due to your disability, to help you achieve your full academic potential whilst studying at Roehampton. For more info see: Specialist Mentoring for disabled students.

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Q How do I get funded support?

Please see the guidance here: Funding for disabled students.  

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Q What is the Disabled Students Allowance?

The Disabled Students Allowance (DSA) helps pay for extra costs like employing a Dyslexia Support Tutor or Specialist Mentor, buying specialist equipment or software, travel etc.. You must be eligible for financial support and studying full-time or part-time on a course that is at least 50 per cent of the full-time equivalent. The gov.uk site has the latest information and application forms.  

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Q What is a study needs assessment?

When DSA funding is approved, your funding body will ask you to book a Needs Assessment at an Access Centre. Access@SW15 is an approved Assessment Centre based at the University of Roehampton. The assessment is a confidential chat with a Specialist Needs Assessor and gives you the opportunity to discuss how you feel your disability affects you in a learning environment. The Assessor can help identify disability related needs and recommend strategies to assist you with your studies. This could be in the form of a computer and software – known as assistive technology – or could be a non-medical helper – such as study skills support or mentoring. Your Assessor will provide a demonstration of any software/equipment that may be recommended for you. You are encouraged to try the software during the assessment.

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Q How do I book a study needs assessment?

Contact Access@SW15 on 020 8392 3403 or email accesscentre@roehampton.ac.uk.

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Q What happens after my study needs assessment?

After your assessment, you will receive a detailed Needs Assessment report from Access@SW15. This will detail the effects of your disability and the recommendations that you and the Needs Assessor discussed during the assessment. The Assessor will provide details of the equipment and support they are recommending together with quotes for the costs involved and the suppliers that are to be used. Provided you have given us your permission a copy of the report will be sent to your funding body and your Disability Advisor at University. Your funding body will consider the report and the costs. They will write to you and let you know what funding they have approved. The funding body will also be able to tell you which suppliers you need to contact, and how your DSA funding will be administered.

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Q I have the Disabled Student’s Allowance, how do I access the support?

If you have had your Needs Assessment and have the final confirmation of funding letter from your funding body, then please follow the instructions in your DSA2 eligibility letter. An example can be found here.

If you require any help with this, please contact:
Call - 020 8392 3636
Email - disabilities@roehampton.ac.uk
Drop-in – in person to one of our daily Drop-ins (1-2pm, Monday to Friday (term time only)).
We are based in the Richardson building, Digby Stuart campus.

See: Student support.

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Q Will the Disabled Student’s Allowance pay for personal care, such as cleaning and washing etc…?

No. Personal care support is funded either through the Disability Living Allowance or PIP, Social Services or self-funded.

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Q Do I get any help using the Library?

The Library is fully accessible. A wide range of specialist equipment and support is available to enable disabled and dyslexic students to make the most of the Library resources, but you need to arrange access in advance. Contact us to discuss your individual requirements. 

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Q I used to get extra support in my exams; will this carry on at University?

Special exam arrangements such as extra time, a scribe, rest breaks, appropriate chair, a reader and the use of a computer are some of the supports that can be put in place. You will need to contact the Disability Team to discuss your arrangements, and we will need you to bring a copy of your supporting evidence; either a diagnostic report or medical evidence. 

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Q What kind of medical evidence will I need?

If you have a Specific Learning Difference you will need to have evidence of your dyslexia / SpLD diagnosis. This is usually a diagnostic assessment report written by an Educational Psychologist or Specialist Assessor. If you have a disability, medical condition or mental health difficulty then we will need a letter from your GP or medical practitioner which explains how your condition affects you in your studies and day to day life. If you do not have any medical evidence, you will need to visit your GP or consultant. You may want to take this medical information request form.

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Q I have a disability and want to live in University accommodation, is this possible?

If you wish to apply for on campus accommodation you will need to complete the self-assessment form for accommodation – this needs to be completed by you and by a medical professional. It is helpful to give as much detail as possible so that we are able to allocate suitable accommodation to suit your needs.

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