Disability Services frequently asked questions
I am thinking of applying to Roehampton University and I have a disability/medical condition, what do I need to do?
How can I make an appointment?
Should I disclose my disability?
I have a disability/specific learning difficulty; how do I get the support I need?
Will the University fund a full diagnostic assessment for dyslexia / a specific learning difference?
What should I do if I think I might be dyslexic?
What is one-to-one specialist study support?
Can I change my tutor?
Can I get help with note-taking?
Are there any Mentors who can support me to manage my work?
How do I get funded support?
What is the Disabled Students Allowance?
What is a study needs assessment?
How do I book a study needs assessment?
What happens after my study needs assessment?
I have the Disabled Student’s Allowance, how do I access the support?
Will the Disabled Student’s Allowance pay for personal care, such as cleaning and washing etc…?
Do I get any help using the Library?
I used to get extra support in my exams; will this carry on at University?
What kind of medical evidence will I need?
I have a disability and want to live in University accommodation, is this possible?
The best way to get support is to disclose your disability and allow us to pass on information to the relevant staff. Once we have your Disclosure Form, we can talk to you about your disability and how it might affect your studies. We can then advise your Programme Convenor(s), programme administrators and Departmental Disability Co-ordinators about how they can support you. For more information see: Am I eligible?
To make an appointment with a Disability Adviser, please click here to fill in our online booking form. Alternatively you can: phone our office on 020 8392 3636, send an email to email@example.com or come in to see us in person to make an appointment. We are based in the Richardson building, Digby Stuart campus. To see a Dyselxia tutor you should come to a Dyslexia Drop-In session in the Student Advice Centre, Richardson. Drop in times are: Tuesdays 4-6pm, Wednesdays 1-3pm and Thursdays 12-2pm.
Return to top
You do not have to disclose your disability; however we strongly recommend that you do. Disclosing allows your department to know what your support needs are and it allows us to put support in place for you. By not disclosing you will limit the support the University can provide, such as making sure lecture venues are accessible, special arrangements in exams etc. You will be given opportunities to disclose a disability; for example, on your UCAS form, and you can disclose at any time during your studies here at Roehampton. You can contact the DDC any time for a confidential chat about disclosing a disability.
If you have a disability or specific learning difficulty and are a UK student, then you might be eligible for the Disabled Student’s Allowance (DSA). Contact the Disability Advice Team (020 8392 3636; firstname.lastname@example.org) and send them a copy of your medical evidence, preferably by scanning and emailing. If you are not a UK student please contact the Disability Team.
Once you are enrolled as a student at Roehampton and have attended a Drop-In, you can apply to have a proportion of the cost of the assessment covered by the university. You will not be able to be reimbursed for any costs if you seek an independent assessment. See: Accessing SpLD support.
You will need to come to a Dyslexia drop in session – these run at the following times during term, in the Richardson Building, Digby Stuart campus: Tuesdays 4-6pm; Wednesdays 1-3pm; Thursdays 12-2pm. When you arrive, you will need to sign in at the front reception – it’s a good idea to arrive as early as possible as the drop in sessions are first come, first served. It’s useful for you to bring any diagnostic reports you may have with you, and any coursework you have done and had feedback on. The specialist tutor who meets with you will ask you questions about your history, previous education and types of support you have had in the past. To help you prepare for this, it is useful if you complete our pre-screening form and bring this along with you. If you also experience visual stress or discomfort when reading, it may be useful to also fill in an Irlen’s self assessment and bring this with you. At the end of your screening interview, the specialist tutor will advise you of next steps. If there is enough evidence to suggest that you may have a specific learning difference, they will advise you on the process for getting assessed - see below. In some cases they may ask you to come back again for further screening if they don’t have enough evidence. Please make sure that you attend any further appointments or provide any further information as quickly as possible to avoid delay in getting the best possible advice.
Return to top
Yes this is possible – please contact us.
If you have difficulties taking notes in lectures, please talk to your disability advisor about a range of options that can be put in place.
Specialist mentoring is for students with Autistic Spectrum conditions, mental health and long term health conditions who have received funding via the Disabled Students’ Allowance (DSA) for specialist support. The provision should address any difficulties which are due to your disability, to help you achieve your full academic potential whilst studying at Roehampton. For more info see: Specialist mentoring for disabled students.
Please see the guidance here: Funding for disabled students.
The Disabled Students Allowance (DSA) helps pay for extra costs like employing a Dyslexia Support Tutor or Learning Support Assistant, buying specialist equipment or software, travel etc. You must be eligible for financial support and studying full-time or part-time on a course that is at least 50 per cent of the full-time equivalent. The gov.uk site has the latest information and application forms.
When DSA funding is approved, your funding body will ask you to book a Needs Assessment at an access centre. Access@SW15 is an approved assessment centre based at the University of Roehampton. The assessment is a confidential chat with a specialist assessor and gives you the opportunity to discuss how you feel your disability affects you in a learning environment. The assessor can help identify disability related needs and recommend strategies to assist you with your studies. This could be in the form of a computer and software – known as assistive technology – or could be a non-medical helper – such as study skills support, or a note taker for lectures. Your assessor will provide a demonstration of any software/equipment that may be recommended for you. You are encouraged to try the software during the assessment.
Contact Access@SW15 on 020 8392 3403 or email email@example.com.
After your assessment, you will receive a detailed Needs Assessment report from Access@SW15. This will detail the effects of your disability and the recommendations that you and the assessor discussed during the assessment. The assessor will provide details of the equipment and support they are recommending together with quotes for the costs involved and the suppliers that are to be used. Provided you have given us your permission a copy of the report will be sent to your funding body and your disability advisor at university. Your funding body will consider the report and the costs. They will write to you and let you know what funding they have approved. The funding body will also be able to tell you which suppliers you need to contact, and how your DSA funding will be administered.
If you have had your Needs Assessment and have the final confirmation of funding letter from your funding body, then please book in to see a Disability Adviser. They can run through the support recommended and how you can access it. Student Disability Advice provides access to Specialist Study Skills tuition, mentors and support workers, allowances etc. where appropriate. See: Student support.
No. Personal care support is funded either through the Disability Living Allowance or PIP, social services or self-funded.
The Library has full disabled access. A wide range of specialist equipment and support is available to enable disabled and dyslexic students to make the most of the Library resources, but you need to arrange access in advance. Contact us to discuss your individual requirements.
Special exam arrangements such as extra time, a scribe, rest breaks, appropriate chair, mentor, a reader and the use of a computer are some of the supports that can be put in place. You will need to contact the Disability Team to discuss your arrangements, and we will need you to bring a copy of your supporting evidence; either a diagnostic report or medical evidence.
If you have a specific learning difficulty you will need to have evidence of your Dyslexia / SpLD diagnosis. This is usually a diagnostic assessment report written by an educational psychologist or specialist assessor which needs to have been written after your 16th birthday. If you have a disability, medical condition or mental health difficulty then we will need a letter from your GP or medical practitioner which explains how your condition affects you in your studies and day to day life. If you do not have any medical evidence, you will need to visit your GP or consultant. You may want to take this medical information request form.
If you wish to apply for on campus accommodation you will need to complete the self-assessment form for accommodation – this needs to be completed by you and by a medical professional. It’s helpful to give as much detail as possible so that we are able to allocate suitable accommodation to suit your needs.