Duration:
September start: 1 year (full-time)
Number of credits:
MSc: 180 credits
PGDip: 120 credits
PGCert: 60 credits
Start date(s):
September 2026
Step into a global industry full of opportunity and shape the future of hospitality with the skills to lead, innovate, and deliver exceptional experiences.
This MSc International Hospitality Management equips you to think strategically, act commercially, and create memorable customer journeys, preparing you to drive performance and stand out in one of the world’s most dynamic service sectors.
Designed for ambitious graduates and professionals, this programme blends advanced academic insight with hands-on, real-world application. You’ll explore how hospitality organisations operate on a global scale while developing expertise in leadership, strategy, and customer experience. Through international case studies and applied projects, you’ll gain the confidence to respond to industry challenges and opportunities in a fast-evolving landscape.
Throughout the course, you’ll build a strong foundation across the core areas of modern hospitality management, including:
- Strategic operations and financial performance, helping you optimise profitability and make informed business decisions
- Leadership and the future of work, preparing you to manage diverse teams and navigate change
- Digital disruption and brand strategy, enabling you to engage customers through data, technology, and innovation
- Hospitality experience design, where you’ll learn to craft exceptional, end-to-end guest journeys
Did you know?
A defining feature of the programme is its deep integration with industry. You'll work directly with leading organisations through live briefs, applied coursework, and a final project, gaining practical experience while solving real business challenges and building a professional network that lasts.
Get hands-on with our industry partners
Our partnerships with major organisations open doors to live projects, guest sessions, and for those who are selected through a competitive process, internship and placement opportunities. These include:
- ELIOR, providing access to large-scale, multi-sector hospitality operations
- Kauai, offering a unique perspective on health, wellbeing, and lifestyle hospitality
- Iconic venues such as Wimbledon Tennis and the Olympic Park, connecting you with leaders in global event and venue management
With a strong focus on sustainability, innovation, and global perspectives, this MSc prepares you to lead with purpose and adaptability. By the time you graduate, you’ll have the analytical skills, industry insight, and professional confidence to drive performance, and build a successful career anywhere in the world.
Modules
In this module you will develop the financial knowledge and analytical skills needed to support effective business decision-making. You will explore financial reporting, financial statement analysis, ratio analysis, balanced scorecards and investment appraisal techniques, applying these tools to evaluate organisational performance. The module also examines sustainability reporting, artificial intelligence, economic change and other emerging factors influencing financial performance. Through the analysis of real business scenarios, you will learn to interpret financial and non-financial information, assess organisational performance and make evidence-based recommendations, preparing you to support strategic decision-making across a wide range of business and hospitality organisations.
In this module you will explore the leadership skills required to manage people effectively within the modern hospitality industry. You will examine contemporary workforce challenges, including talent management, employee wellbeing, organisational change, the gig economy and multigenerational workforces. The module considers how emotional intelligence, inclusive leadership and psychological safety contribute to organisational performance, alongside the use of workforce data to support strategic decision-making. You will develop practical approaches to leading teams, managing change and improving employee engagement, preparing you to build resilient, high-performing hospitality organisations in an increasingly dynamic global environment.
30 credits
In this module you will develop the knowledge, confidence and critical thinking needed to use artificial intelligence responsibly in professional settings. You will explore how AI works, understand its strengths and limitations, and evaluate AI-generated outputs with a critical perspective. Through hands-on projects using real AI tools, you will examine ethical issues such as bias, fairness and governance while considering discipline-specific challenges. You will also learn how to assess AI adoption, communicate complex AI concepts to non-specialist audiences, and make informed decisions in AI-augmented workplaces, drawing on real-world examples from London's leading industries and professional sectors.
In this module you will develop the knowledge and strategic skills to build, manage and evaluate digital brands within the global hospitality industry. You will explore brand positioning, brand equity, digital communication and cross-cultural branding, examining how organisations create consistent yet locally relevant brand identities. The module considers the impact of social media, artificial intelligence, sustainability and changing consumer expectations on hospitality branding. Through the analysis of real-world hospitality brands, you will learn to assess brand performance, develop digital branding strategies and create compelling brand communications that strengthen customer engagement and competitive advantage in international hospitality markets.
In this module you will explore how exceptional guest experiences are designed, delivered and evaluated across the hospitality industry. You will examine the complete guest journey, analysing the touchpoints that influence customer satisfaction, loyalty and value creation. The module explores service design, servicescapes, customer behaviour and cultural influences alongside emerging technologies such as artificial intelligence, digital platforms and personalised services. You will apply techniques including customer journey mapping, service blueprinting and design thinking to develop innovative, customer-centred hospitality experiences that enhance operational performance, strengthen brand reputation and create competitive advantage in global hospitality environments.
30 credits
In this module you will work in cross-disciplinary teams to solve a real strategic challenge set by a London-based organisation. Applying the knowledge and skills developed throughout your programme, you will analyse complex business problems, evaluate evidence and develop practical recommendations for employers. Following a structured consultancy process, you will present your findings to a panel of academic and industry professionals, gaining valuable experience of collaborative problem-solving and professional communication. You will also complete an individual critical reflection, evaluating your contribution, considering different disciplinary perspectives, and identifying key insights to support your future professional development and leadership.
In this module you will apply your academic knowledge within a professional hospitality environment through an industry internship. Working alongside hospitality professionals, you will contribute to live operational activities, business projects or strategic initiatives while developing practical management experience. The module encourages you to strengthen your leadership, communication, resilience and problem-solving skills within a fast-paced workplace. Alongside your placement, you will reflect on your professional development, evaluate the application of management theory in practice and build a portfolio demonstrating your workplace achievements, preparing you for graduate careers across the international hospitality industry.
These are the current planned modules on this course and may be subject to change.
Careers
Advance your career in hospitality with the skills, confidence, and experience to stand out from day one. Whatever your background, take control of your learning and prepare for dynamic roles across hospitality, events, and the wider service economy.
You'll graduate with a strong blend of strategic thinking, commercial awareness, and practical experience, enabling you to move into positions such as brand manager, hotel manager, luxury travel adviser, corporate communications consultant, advertising account director, PR consultant, marketing manager, or event venue manager.
Through real-world projects, industry engagement, and career-focused learning, you’ll build a professional portfolio that showcases your expertise and ambitions. This ensures you graduate not only with a master’s degree, but with the insight, adaptability, and global perspective needed to thrive in a competitive and fast-evolving industry.
Learning and assessment
How you’ll learn
Get ahead with our practical, experiential learning environment. You'll actively apply your knowledge to real industry challenges from the outset, not just study them.
Your learning is structured around a focused two-day timetable each block. Each day begins with a concise lecture introducing key concepts, followed by an extended, hands-on workshop where you'll work in small groups to tackle practical tasks, explore case studies, and respond to real-world industry problems. Dedicated time for discussion and reflection ensures you can consolidate your learning and connect it to professional practice.
You'll also engage in collaborative digital workspaces and experiential activities, including live projects and the use of industry-standard tools. Together, these experiences ensure you develop practical, workplace-ready skills and a global perspective on hospitality management.
Block mode teaching
This course will be taught in dedicated blocks.
This innovative approach means that you will be taught in six-week blocks that focus exclusively on one module at a time. You will be able to fully immerse yourself in each topic and apply your learning effectively. There is also flexibility to join at any entry point within the cycle of this course.
Each module block includes eight teaching hours (lectures and practical workshops) each week, over two days.
- You can focus on one subject at a time, maximising your understanding, retention and application of knowledge
- Reduce the stress of juggling multiple subjects at once
- A clear timetable making it easier to balance academic commitments with personal life
- Dedicated days to delve into each topic without distraction
- Focus on one assessment at a time at the end of each block
- Eliminates the pressure of multiple end-of-term assessments
- Regular tasks are integrated into each block, ensuring timely feedback and continuous improvement
- A modern, practical way to learn that prepares you for your career goals.
- Induction week – you will be introduced to the subject, the course team and other students on the module
- Six weeks of teaching – deep dive into content led by subject experts, utilising research informed teaching, practical case studies, group work and hands-on projects
- Assessment week – each block will end with a focused assessment where you can apply your knowledge to real-world cases
How you’ll be assessed
Your assessment is designed to reflect the realities of the hospitality industry, focusing on practical application rather than traditional exams. You’ll complete a range of authentic, industry-relevant assessments, including case-based tasks, business simulations, and professional-standard projects that allow you to demonstrate your knowledge in real-world contexts.
This approach aligns closely with the programme’s emphasis on applied learning, giving you the opportunity to respond to genuine business challenges and build a strong portfolio of work. Throughout your studies, AI-enhanced feedback tools will support your progress, offering timely insights to help you refine your skills and develop as an independent learner.
Open days
Get a real taste of our campus, community and what it’s like to study at Roehampton
Applying
UK postgraduate students apply through our direct application system.
Course subject to curriculum review and validation.
General entry requirements
International postgraduate students apply through our direct application system.
Course subject to curriculum review and validation.
General entry requirements
Fees and funding
UK students
Tuition fees (full-time)
| Entry date | MSc | PGCert | PGDip |
|---|---|---|---|
| September 2026 | £11,250 | £3,750 | £7,500 |
Prices shown are for the first year of your degree.
Funding your studies
We also provide other ways to support the cost of living, including on-campus car parking, hardship support and some of the most affordable student accommodation and catering in London.
International students
Tuition fees (full-time)
| Entry date | MSc | PGCert | PGDip | Extended Masters (1 Semester) | Extended Masters (2 Semesters) |
|---|---|---|---|---|---|
| September 2026 | £18,980 | £6,328 | £12,657 | £22,580 | - |
Prices shown are for the first year of your degree.
Funding your studies
We also provide other ways to support the cost of living, including on-campus car parking, hardship support and some of the most affordable student accommodation and catering in London.
Need help or advice before applying?
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